1Warranty
Syoof Web provides a lifetime warranty on all code delivered to clients, ensuring it keeps running without technical issues. If a client experiences a fault caused by a software bug, we fix it free of charge under the warranty terms. The warranty also covers essential updates to keep compatibility with modern systems.
2Maintenance
We provide free maintenance for one year from delivery, covering bug fixes and security updates. After the first year, clients can subscribe to periodic maintenance plans at flexible prices suited to the project.
3Technical support
Our support team provides continuous assistance through the available channels, including email and phone, to resolve any technical issue. Support includes technical advice and tailored guidance on using the applications and their updates.
4Security & data protection
We protect our clients' data and keep all information confidential, storing it with the highest levels of security and encryption under strict protocols.
- We apply the latest security standards to protect data.
- We take the necessary measures to encrypt and protect sensitive information.
- We run periodic security reviews to keep systems safe.
- We train our staff on current security policies.
5Intellectual property
Syoof Web retains intellectual property rights to the code and software it develops. Clients may use the code only for the purposes agreed in the contract and may not copy, distribute or modify it without prior written permission. We reserve the right to take legal action in case of any breach.
6Changes to these terms
We may amend these terms at any time to reflect changes in our services or regulations. Clients will be notified of changes, and continued use of the services constitutes acceptance.
7Entire agreement
These terms constitute the entire agreement between the client and Syoof Web regarding the services provided. For any questions, please get in touch.