Syoof Web is committed to providing the highest quality programming, development, and maintenance services to all our clients. We welcome you to our website and kindly ask you to read these terms and conditions carefully as they constitute the contract that governs the use of our services.
Syoof Web offers a lifetime warranty on all code provided to clients, ensuring its continuous operation without technical issues. If the client faces any malfunction due to a coding issue, we will fix it for free under warranty terms. This warranty also includes all essential updates to ensure compatibility with modern systems.
We offer free maintenance service for one year from the date of delivery, which includes bug fixes and security updates. After the first year, the client can subscribe to regular maintenance plans at flexible prices that suit the project's needs to ensure the continuous operational efficiency of the applications and websites.
Our technical support team provides continuous support services to our clients around the clock to ensure they receive the necessary assistance when needed. Clients can contact us through available communication channels (including email and phone) to resolve any technical issues they may face.
Technical support includes providing technical consultations and customized assistance to guide the client in using applications and their updates, and we strive to ensure business continuity without interruption through immediate solutions.
We ensure the protection of our clients' data and guarantee the confidentiality of all information available to us. Data is stored using the highest levels of security and encryption. We follow strict security protocols to ensure user data is protected from any unauthorized access or breaches.
Syoof Web retains all intellectual property rights for the code and software developed specifically for clients. Clients are allowed to use the code only for the purposes agreed upon in the contract, and the code may not be copied, distributed, or modified without prior written consent.
In case of any breach of these terms, we reserve the right to take legal action to protect our rights and those of our clients.
Syoof Web reserves the right to amend these terms and conditions at any time to ensure alignment with changes in services or applicable regulations. Clients will be notified of any new amendments, and continued use of the services will be considered acceptance of these amendments.
These terms and conditions constitute the entire agreement between the client and Syoof Web regarding the use of the services provided. If there are any inquiries, please contact us for clarification. We strive to provide the best possible service to all our clients.